Troubleshooting &
Frequently Asked Questions

  • There are two ways!


    1. You can follow the link from your email to purchase a bundle of the remaining steps (the most cost-efficient!). This will add all of the remaining steps to your Dashboard at a 25% discount!

    2. If you’d prefer to purchase one at a time, you can go into your Steps Dashboard, and click on the Step you’d like to purchase. Then, select the Membership plan that includes JUST that step.

    It will be added to your Dashboard lickety-split!

  • Your account is managed by a third-party company, Memberspace. They have a fantastic page with lots of answers here!

  • Please reach out to a member of our team here if you can’t find the answers on either the Tomi Llama site or the Memberspace site!